Tel: 44 (0)203 390 1000

Hosted Speech IVR

Speech IVR is now being used by the vast majority of Banks and Ftsee 100 companies as a way to give their customers a more friendly IVR experience.

Advanced Call Queue Solutions

Telswitch IVR provides an easy method of giving the customer more control over their experience while Queueing for a Customer Service Agent. Using Telswitch IVR you will be able to set max Queue times, ability for Callers to leave Queues and Leave messages, request call backs and notified of their position in the Queue.

Dialogic Application Partner

Dialogic Cahennl Partner

 

About

 

Telswitch is a global provider of pictorial based drag and drop IVR builders for call centres
and corporate enterprise either as a standalone or as a hosted solution.

Telswitch have an Interconnect with British Telecom and a vareity of other carriers and provide Geographic & 0800 numbers for Countries all around the world.

Telswitch's service-ready solutions include:-
Supply of DID and 0800 numbers for 33 Countries around the world.
Standalone or Hosted IVR, providing corporates and call centres with drag and drop IVR builder technology running on their Windows desktop, for the creation of IVR applications within minutes with no programming experience.

Also available are media gateways, any to any connectivity, including SS7, ISDN and Voice over IP.

Solutions:

  • Hosted IVR
  • Call Centre IVR Solutions
  • Logging and Alarms
  • Development Tools
  • Media Servers
  • Media Gateway
  • Unified Messaging
  • Security
  • Broadband Telephony
  • Calling Cards
  • Fax Broadcast, Fax Send/Receive