Tel: 44 (0)203 390 1000

Hosted Speech IVR

Speech IVR is now being used by the vast majority of Banks and Ftsee 100 companies as a way to give their customers a more friendly IVR experience.


Advanced Call Queue Solutions

Telswitch IVR provides an easy method of giving the customer more control over their experience while Queueing for a Customer Service Agent. Using Telswitch IVR you will be able to set max Queue times, ability for Callers to leave Queues and Leave messages, request call backs and notified of their position in the Queue.


Dialogic Application Partner

Dialogic Cahennl Partner

 

Telswitch IVR Builder

Telswitch IVR builder enables you to design and build within minutes complex IVR applications using the simple to use Drag & Drop interface.

You can develop the application, browse for your voice prompts and click the publish button which publishes our IVR application and voice prompts to our Hosted IVR Switches, making IVR development a breeze.

Telswitch IVR Builder Lite Toolbox

The IVR Toolbox is easy to use and very powerful. From Database access, sending email and SMS alerts to call recording, there are a vast array of advanced features which can be used by non programmers.

Telswitch IVR Builder Toolbox

Telswitch IVR Builder Panel

It takes minutes to create simple IVR applications from Surveys for marketing departments to Call Centre applications for the Sales Office.

With the Telswitch IVR Drag & Drop interface you do not require any hardware or advanced .NET programmers, it's all drag and drop and easy to use. After developing the IVR application, it's as simple as click save and publish, the IVR application is published to our hosted IVR servers along with the voice files. Never again will you have to wait for .NET programmers to come with an IVR application which can some times take weeks of programming.

Telswitch IVR Builder Screen Shot