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Hosted Speech IVR

Speech IVR is now being used by the vast majority of Banks and Ftsee 100 companies as a way to give their customers a more friendly IVR experience.


Advanced Call Queue Solutions

Telswitch IVR provides an easy method of giving the customer more control over their experience while Queueing for a Customer Service Agent. Using Telswitch IVR you will be able to set max Queue times, ability for Callers to leave Queues and Leave messages, request call backs and notified of their position in the Queue.


Dialogic Application Partner

Dialogic Cahennl Partner

 

Example - Telephone Banking IVR Application

Telswitch IVR builder enables you to design and build within minutes complex IVR applications using the simple to use Drag & Drop interface.

This example is for simple Telephone Banking Application, banks and financial institutions will have their own requirements, this IVR application took less than 20 minutes to write and publish.

Options

Get Account Balance via IVR
Speak to the Mortgage Team
Speak to Customer Services Team
All Calls are Recorded for Training and Security Reasons

Telphone Banking IVR Application