Example - Phone Survey
Telswitch IVR builder enables you to design and build within minutes complex IVR applications using the simple to use Drag & Drop interface.
This example is for simple phone survey.
Features
Check if Pay As You Go or Contract Customer
Check to See if They are Satisfied and Would Recommend a Friend
If a Pay As You Go Customer, ask if they would upgrade to Contract for a Special offer, transfer to Sales Call Centre if they do.
The results are stored in a .CSV file for immediate download. The fields in the file are:
Caller CLI, Question, Question Description, Result
