Hosted IVR
Telswitch specialise in enterprise hosted IVR whereby all the hardware and software is at our secure datacentre in Telehouse Docklands.
We also provide Self hosted IVR for companies wishing to host their own IVR servers in-house with the IVR Software managed by ourselves. The latter is sometimes preferred by banks and financial institutions.
Telswitch provide easy to use IVR builder client software enabling you to build IVR applications in-house and publish your IVR application to our hosted IVR switches at the click of a button, not only does the IVR application get published, the Voice files do too.
Dowload Hosted IVR Application Builder Software (no hardware required)Download Hosted IVR Application Builder Software CHM Help File
IVR Applications
The Telswitch IVR Builder can create the following IVR applications
- Hunt Groups
- Auto Attendants
- Voicemail Systems
- Surveys & Polls
- Call Centres
- Location Finder
- Message Delivery
- Hotlines and Helpdesk
- Status Reporting
- Web Callback
- Automated Payments
- Phone Banking
- Fax to Email
- Fax On Demand
- Advert Call Tracking
- Call Recording
- Pay by Phone
- Voicemail Systems
- Information Lines
- Order Entry
- ACD Call Distribution
- Balance Tracking
- Home Automation
- Predictive Dialer
- Dating and Chat Lines
- Price and Stock Enquiries
- Market Research
- Card Activation
- Call Alerts & Reminders
- SMS Alerts & Reminders
